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Variation Products - by fulya - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 4 years, 5 months ago ago by Rose Tyler

fulya

Participant

June 18, 2021 at 16:51

Hi,
When I search for a product all variations come out of the search as simple products. I don’t want this. Is it a setting under woocommerse or is it related to the Theme?

#291380 Copied Theme version: 7.2.11 WooCommerce version: latest

11 Answers

Rose Tyler

Support staff

June 19, 2021 at 08:27

Hello,

Theme Options > Header builder > Search > Search Product Variations > Off

Regards

#291405 Copied

fulya

Participant

July 6, 2021 at 01:28

I can promise that I saw that before here as you say
Theme Options > Header builder > Search > Search Product Variations > Off
But I can not see
Search Product Variations > Off
any more
You have admin details from previous topics. Can you please access and turn it off. I can not find it. It is creating a mass.

#293166 Copied

Olga Barlow

Participant

July 6, 2021 at 09:26

Hello,

Could you, please, provide us with FTP access to your site?

Regards

#293187 Copied

fulya

Participant

July 6, 2021 at 12:23

please check private area

Please contact administrator
for this information.

#293211 Copied

Olga Barlow

Participant

July 6, 2021 at 15:54

Hello,

We don’t need cPanel. Please, provide us with FTP access to your site.

Regards

#293240 Copied

fulya

Participant

July 6, 2021 at 17:17

it works with the same credentials

Please contact administrator
for this information.

#293269 Copied

Olga Barlow

Participant

July 6, 2021 at 20:11

Hello,

Nope, does not work https://prnt.sc/192zkiq

Regards

#293282 Copied

fulya

Participant

July 7, 2021 at 14:29

Hi those are the credentials I use to access. Please give me your ip to whitelist. alternatively you can upload az zip file through cpanel/ files

Please contact administrator
for this information.

#293372 Copied

Olga Barlow

Participant

July 7, 2021 at 17:22

Hello,

Search Product Variations disabled. Check now.

Regards

#293394 Copied

fulya

Participant

July 9, 2021 at 19:12

Thank you, it is working now.
Unfortunately I have an error on the checkout. It was working a few days ago. It is not giving a significant error so I don’t know if it is the Theme or Woocommerce or ajax. Can you please check. It is always loading and not letting me proceed with payment.

Please contact administrator
for this information.

#293677 Copied

Rose Tyler

Support staff

July 10, 2021 at 07:27

Hello,

1) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
2) Do you have the mentioned issue with the Storefront theme? Please, check how it works when the Storefront theme is activated.

Regards

#293691 Copied
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