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  ziga32

  Participant

  June 7, 2021 at 23:17

  https://i.imgur.com/5ACVSSH.png

  #290212 Copied Theme version: 7.2.10 WooCommerce version: 5.3.0
  5 Answers
  

  Rose Tyler

  Support staff

  June 8, 2021 at 06:56

  Hello,

  Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.

  Regards

  #290219 Copied
  

  ziga32

  Participant

  June 8, 2021 at 09:28

  I diabled all the plugins and it”s still not working. I cleared cache and also tried incognito. It’s also not working on phones.

  #290238 Copied
  

  Olga Barlow

  Participant

  June 8, 2021 at 10:53

  Hello,

  Provide us with WP Dashboard access to your site to check the settings you use and help you.

  Regards

  #290253 Copied
  

  ziga32

  Participant

  June 9, 2021 at 10:15

  thank you

  Please contact administrator
  for this information.

  #290361 Copied
  

  Olga Barlow

  Participant

  June 9, 2021 at 22:42

  Hello,

  We checked that icons do not appear even with the default WP theme https://gyazo.com/e58383f3f3b64ac12ae6a07807113311 So, contact Elementor plugin support to get help with this. Issue is not related to our theme.

  Regards

  #290437 Copied
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