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  montse

  Participant

  May 20, 2021 at 11:35

  Hello, we have changed the Header of the Home page to Multiple Headers, but I don’t understand if maybe it is damaged but does not register the changes, why?

  Please, contact administrator
  for this information.

  #288316 Copied Theme version: 7.2.9 WooCommerce version: 5.3.0
  9 Answers
  

  Rose Tyler

  Support staff

  May 20, 2021 at 13:46

  Hello,

  We can’t log in – https://i.gyazo.com/7154143c2389158805228d509eedf86a.png
  Here is a video about Multiple headers – https://youtu.be/BpeXfzNwkOc
  What exactly you can’t change?

  Regards

  #288338 Copied
  

  montse

  Participant

  May 20, 2021 at 14:49

  check now the login, we change logo only on the home what they don’t do 🙁

  #288359 Copied
  

  montse

  Participant

  May 20, 2021 at 14:50

  I know the video that you send me I do this but we don’t see that we do

  #288360 Copied
  

  Olga Barlow

  Participant

  May 20, 2021 at 21:05

  Hello,

  Image that you used there does not exist https://prnt.sc/136lzho

  Regards

  #288413 Copied
  

  montse

  Participant

  May 21, 2021 at 07:45

  please check from the administration why we upload the image but don’t save it the image is this logo-falegnameria-piraino.png

  #288444 Copied
  

  Olga Barlow

  Participant

  May 21, 2021 at 12:07

  Hello,

  I see 413 errors in your console while saving header https://gyazo.com/e4ac69a521588fd6ad0005f74ace7f56
  Could you, please, provide us with server error logs? It looks the error appears because of some server limits. Ask your hosting provider to check the error logs and fix the limit, please.
  Reply after that.

  Regards

  #288479 Copied
  

  montse

  Participant

  May 24, 2021 at 11:06

  we spoke to the hosting provider who confirms that there are no more errors

  Thanks on advanced

  Best regards

  #288719 Copied
  

  tetiana_ilina

  Participant

  May 24, 2021 at 12:07

  Hello, Olga and Montse,
  I am sorry for my off-topic message, but I have no other opportunity to write to you in support.
  My new topics disappear
  http://joxi.ru/BA0Yv9DhpEBjlr
  http://joxi.ru/823Yp9Qh8R6Bdr

  #288727 Copied
  

  Olga Barlow

  Participant

  May 24, 2021 at 17:34

  Hello, @tetiana_ilina

  You posted a lot of links on 1 topic and the system moved it to spam. Please, don’t add more than 10 links on the same topic. Create few topics for different issues you have.

  Regards

  #288775 Copied
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