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Edit Static Blocks - by Gregory - on WordPress WooCommerce support

This topic has 12 replies, 4 voices, and was last updated 2 months ago ago by Alex Carter

Gregory

Participant

May 18, 2021 at 02:58

Hi, When editing the text of the static block the changes have no effect on the website.

I already cleared the cache but the problem persists

#287891 Copied Theme version: 7.2.9 WooCommerce version: Last

11 Answers

Olga Barlow

Participant

May 18, 2021 at 13:45

Hello,

Enable Elementor page builder for the Static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/ and use it to edit Static block content.

Regards

#287941 Copied

Wojtek

Participant

September 27, 2025 at 22:22

despite completing all the steps from the link above, the original static block is still displayed even though it has already been edited and has a completely different appearance.

#456062 Copied

Alex Carter

Support staff

September 29, 2025 at 06:08

Hello, Wojtek,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#456094 Copied

Wojtek

Participant

September 29, 2025 at 09:39

send

Please contact administrator
for this information.

#456143 Copied

Alex Carter

Support staff

September 29, 2025 at 11:30

Hello,

We are unable to log in using the credentials you provided. Could you please check them?

Best regards,
8Theme’s Team

#456149 Copied

Wojtek

Participant

September 30, 2025 at 07:05

sorry, my fault

Please contact administrator
for this information.

#456212 Copied

Alex Carter

Support staff

September 30, 2025 at 11:32

Hello, Wojtek,

We appreciate your prompt response.

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

#456248 Copied

Wojtek

Participant

October 1, 2025 at 10:48

https://fex.net/s/kts19kf

The first banner is at the top of the store, with ID 531. It’s inserted in the store’s page layout. Then I go to static blocks and edit block 531. As you can see, the content is different. Why doesn’t the edited one appear on the store page, but the old one remains?

#456310 Copied

Alex Carter

Support staff

October 1, 2025 at 11:17

Hello,

We appreciate your prompt response.

Please go to XStore Builders > Archive products > edit template.
Read more – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Warm Regards,
The 8Theme Team

#456317 Copied

Wojtek

Participant

October 1, 2025 at 19:15

Thank you, everything is working now.

#456351 Copied

Alex Carter

Support staff

October 2, 2025 at 07:18

Hello,

You’re most welcome! Wishing you a wonderful day ahead.

We hope our theme is elevating your experience. If you could take a moment to leave us a glowing 5-star review on ThemeForest, it would mean the world to us. Your feedback is incredibly important and helps us continue to improve.

You can rate us here: https://themeforest.net/downloads

Should you have any other questions or require assistance, please don’t hesitate to contact us. Our dedicated support team is always here to help.

Warm Regards,
The 8Theme Team

#456367 Copied
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