• 

  Bas Kling

  Participant

  May 14, 2021 at 11:32

  Hi,

  We’ve upgraded to xcore version 3.2.8 yesterday, and since, our font Open Sans won’t show anymore on any of the category pages nor any of the SPP’s. Only the title font, Trajan still shows correctly.
  All static pages display both fonts just fine.

  Can you please have a look?

  -EDIT- : font in footer won’t load either

  #287504 Copied Theme version: 7.2.8
  6 Answers
  

  Rose Tyler

  Support staff

  May 14, 2021 at 14:02

  Hello,

  Provide URL and temporary wp-admin access.

  Regards

  #287536 Copied
  

  Bas Kling

  Participant

  May 15, 2021 at 09:26

  Private

  Please contact administrator
  for this information.

  #287610 Copied
  

  Rose Tyler

  Support staff

  May 15, 2021 at 14:32

  Hello,

  Update the theme and Core plugin to 7.2.9/3.2.9 versions.
  Connect to your server via FTP and remove wp-content/fonts/open-sans/ folder. After that go to Theme Options > Typography > re-choose font and save settings.

  Regards

  #287640 Copied
  

  Bas Kling

  Participant

  May 16, 2021 at 11:05

  7.2.9 / 3.2.9 doesn’t show in my updates?
  Xstore welcome page says there’s an update available, but my wordpress dashboard or plugins page doesn’t offer the update option

  #287700 Copied
  

  Olga Barlow

  Participant

  May 17, 2021 at 10:59

  Hello,

  I see that the default Dashboard > Updates WordPress menu item on your site. Probably you disabled WP auto-updates using config or one of the third-party plugins did that.

  Regards

  #287761 Copied
  

  Bas Kling

  Participant

  May 17, 2021 at 17:23

  Thanks. Our developer has indeed disabled and set up a staging area.

  #287833 Copied
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