How to see custom appearance in visit store

This topic has 9 replies, 2 voices, and was last updated 4 years, 7 months ago ago by Joan

  • Avatar: Joanna
    Joan
    Participant
    May 13, 2021 at 00:16

    When I open the option to customize the appearance, shown with the settings i have made. But if I go directly to the store (with the options that are under the sitename in the wordpress panel), or in order status page (in the panel customize the theme) is loaded again with default theme. How can I do to change that?

    8 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 13, 2021 at 07:22

    Hello,

    1) Provide us with screenshots of the issue for better understanding.
    2) Provide us with temporary WP Dashboard and FTP access to check the issue in more detail.

    Regards

    Avatar: Joanna
    Joan
    Participant
    May 13, 2021 at 19:35

    if i open my page view from here

    https://gyazo.com/fda35b13ef69ee2053bd897b4437f8a1

    opens with the default theme like this

    https://gyazo.com/0b3442e7fbe0ac1e980892c12de4461b

    but if I open my page from the option customize the appearance here

    https://gyazo.com/db212833b4ceb46d919b568d5300e3c9

    it shows as I have changed

    https://gyazo.com/c73d46466438b7238726d2551092da28

    I want both to be with the edited theme to facilitate the change

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 14, 2021 at 09:10

    Hello,

    Provide us with temporary WP Dashboard and FTP access to check the issue in more detail.
    I can’t find the reason of the issue by screenshots only, sorry.

    Regards

    Avatar: Joanna
    Joan
    Participant
    May 14, 2021 at 15:53

    excuse me, how to create temporary WP Dashboard and FTP access?i didn’t find the temporary logins option.

    Avatar: Joanna
    Joan
    Participant
    May 14, 2021 at 15:58

    I already found, please what email do I put there to register?

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 14, 2021 at 16:34

    Hello,

    Use the Private content area to provide access https://prnt.sc/12xg82b

    Regards

    Avatar: Joanna
    Joan
    Participant
    May 14, 2021 at 17:28

    is that ok with this?

    Please contact administrator
    for this information.
    Avatar: Joanna
    Joan
    Participant
    May 14, 2021 at 21:19

    Thank you very much, I solved it, it was a cache problem

  • Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘how to see custom appearance in visit store’' has been successfully resolved, and the topic is now closed for further responses

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