In wordpress Xstore Plugin installer Premium themeforest not support

This topic has 12 replies, 3 voices, and was last updated 4 years, 7 months ago ago by Rose Tyler

  • Avatar: roymonteiro
    NONAME
    Participant
    May 7, 2021 at 08:44

    I am unable to add the purchase code of Xstore of the ThemeForest in the plugins provided in Xstore plugins

    left side all departments section list category is overlap

    The footer section above brand and blogs unable to hide

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2021 at 11:16

    Hello,

    Thanks for using our theme.
    1) Please read our docs – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    2) Provide temporary wp-admin access, so we can take a closer look at the situation with the menu.
    3) Provide a screenshot for a better understanding of your request.

    Regards

    Avatar: roymonteiro
    NONAME
    Participant
    May 7, 2021 at 11:55

    I have added the credentials also there is an issue with the display of brand and vendor name on the product details page

    – Menu Issue overlap,
    – Footer section Brands and post need to hide
    the plugins as purchase code I have tried but not accepted it says invalid

    Please contact administrator
    for this information.
    Avatar: roymonteiro
    NONAME
    Participant
    May 7, 2021 at 12:07

    Imag has been attached

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2021 at 12:21

    Hello,

    Check the menu now. When Menu item uses static block, do not add subitems like this – http://prntscr.com/12mep0d , edit menu static block using Elementor, or add new items without static blocks. Read more – https://www.8theme.com/documentation/xstore/menu-set-up/
    About Footer, edit Footer static block using Elementor.
    As mentioned in our documentation, you can use plugins without purchase code, we do not provide purchase code for bundled plugins.

    there is an issue with the display of brand and vendor name on the product details page

    – provide URL and screenshot of the problem.

    Regards

    Avatar: roymonteiro
    NONAME
    Participant
    May 7, 2021 at 13:53

    multiple in menu icons visible issue

    Please contact administrator
    for this information.
    Avatar: roymonteiro
    NONAME
    Participant
    May 7, 2021 at 13:59

    the footer level I am unable to change the logo also the Copyright options

    In footer level above 2 sections on home page bottom, I have added a screenshot

    the image section i showed need to be hidden

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 14:18

    Hello,

    Fixed. Keep in mind that you could create a mega menu using the default way and using Static blocks (and edit that block using Elementor). This video is for WPBakery but instead of the WPBakery you use Elementor builder https://youtu.be/f07MBdnFPfk

    Regards

    Avatar: roymonteiro
    NONAME
    Participant
    May 7, 2021 at 14:24

    In the product details section before the share option, I want show the brand name & vendor name of the product after the product name

    Please contact administrator
    for this information.
    Avatar: roymonteiro
    NONAME
    Participant
    May 7, 2021 at 14:31

    The purchase code I have added but its not accept it says invalid

    Please contact administrator
    for this information.
    Avatar: roymonteiro
    NONAME
    Participant
    May 8, 2021 at 05:46

    In the product details section before the share option, I want show the brand name & vendor name of the product after the product name

    iMAGE ALREADY SHARE

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2021 at 08:08

    Hello,

    Please submit separate topics for different questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

    In the product details section before the share option, I want show the brand name & vendor name of the product after the product name

    – There is no such option, but Theme Options > WooCommerce > Shop elements > Brands > Show Product Brands On Single Product Page and Choose The Location For Brands

    The purchase code I have added but its not accept it says invalid

    – purchase code of the theme can’t be used to get automatic updates on plugins.
    plugins. They are fully functional and should run perfectly.
    The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( https://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.
    Registering these plugins registration is not necessary. They will function perfectly without any need for activation.
    The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.
    This article will help you to do updates of plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    In the tab section more offers I don’t require I am unable to hide

    https://wc-marketplace.com/faq/how-to-remove-more-offers-tab-in-the-single-product-page/

    In the footer section, The above 2 sections are brand explorer and blogs post unable to manage

    http://prntscr.com/12ny79h – edit your Home page using Elementor – http://prntscr.com/12ny8sh , Brands come from – http://prntscr.com/12nyabe and Posts – http://prntscr.com/12nyazv

    In footer, section edit is not allowed of logo and copyrights

    http://prntscr.com/12nycnw > http://prntscr.com/12nydip

    Regards

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