• 

  NickP

  Participant

  April 29, 2021 at 23:04

  Hi, i accidently closed the ticket.

  Still have this problem after switching and reinstalling theme. On the standard storefront this problem does not excist.

  1) I have alot of products, but some are out of stock. I have the option “Hide out of stock products” on.
  What happens now is that the products will indeed hide, but the quantity on the catalog page is different. For example: Standard page has to show 12 products, but it wont always show 12 products. I think this is due the theme seeing the hidden product. This is also an issue for the homepage blocks (to show products from the catalog on the homepage)

  #285847 Copied Theme version: 7.2.8
  2 Answers
  

  Olga Barlow

  Participant

  April 30, 2021 at 09:36

  Hello,

  I have enabled Storefront page and faced the same issue https://gyazo.com/b7640ef6d1690d8264207f31d9e82bdf So, did you really check the problem with the Storefront? Contact WooCommerce support about this https://wordpress.org/support/plugin/woocommerce/
  We can’t fix issue if it comes from the WooCommerce plugin itself, the plugin author should take care of this.
  I see that users have already reported about this https://wordpress.org/support/topic/how-to-fix-visibility-for-out-of-stock-products/ but seems that they did not include the fix. So, contact them to clarify.

  Regards

  #285886 Copied
  

  NickP

  Participant

  April 30, 2021 at 09:44

  Hi Olga,

  I think i misunderstood you then, i thought you meant that switching it would fix it. Thanks for the quick reply!

  #285890 Copied
• Viewing 3 results - 1 through 3 (of 3 total)