• 

  Kay

  Participant

  April 28, 2021 at 09:36

  My theme is successfully registered but we are unable to activate the core plugin and we are unable to activate any plugins or import any demo content.

  We have tried deactivating the theme and re-activating. We have tried two different license keys we own. Nothing seems to work to fix this

  Please, contact administrator
  for this information.

  #285658 Copied Theme version: 7.2.7 WooCommerce version: 5.2.2
  3 Answers
  

  Rose Tyler

  Support staff

  April 28, 2021 at 10:05

  Hello,

  Please provide temporary FTP access.

  Regards

  #285660 Copied
  

  Kay

  Participant

  April 28, 2021 at 11:07

  I provided temporary admin access. I am unable to provide temporary FTP access

  #285665 Copied
  

  Kay

  Participant

  April 28, 2021 at 12:04

  I have identified the fault and all is working now. I had a problem with my cURL module and needed to reinstall it

  #285672 Copied
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