• 

  Francisco

  Participant

  April 26, 2021 at 23:28

  Hi. How are you?
  My website just stop to work in product area. All i see en every product is 404 page not found
  Can you tell me, please whats wrong?
  Thanks a lot!

  #285517 Copied Theme version: 7.2.7 WooCommerce version: 5.2.2
  8 Answers
  

  Olga Barlow

  Participant

  April 27, 2021 at 12:52

  Hello,

  It looks that something is wrong with your permalinks settings. Provide WP Dashboard access to check them.

  Regards

  #285567 Copied
  

  Francisco

  Participant

  April 28, 2021 at 01:34

  Ok. Thanks!

  Please contact administrator
  for this information.

  #285646 Copied
  

  Olga Barlow

  Participant

  April 28, 2021 at 12:33

  Hello,

  I chose this type https://prnt.sc/1274pod and the product is ok.

  Regards

  #285682 Copied
  

  Francisco

  Participant

  April 29, 2021 at 13:46

  Thanks a lot.
  Do you know what hapenned? What was wrong?

  Kind regards

  #285809 Copied
  

  Rose Tyler

  Support staff

  April 29, 2021 at 13:52

  Hello,

  As was mentioned, you need to use “Post name” type in Permalink Settings. The issue was caused by the incorrect type there.

  Regards

  #285810 Copied
  

  Francisco

  Participant

  April 29, 2021 at 14:57

  Thank you very much for your explanation and patience.
  Now I can see the products in the store, but I can’t enter from the menu. In the categories section of the menu / mega menu I get an error when I click.
  What can that be?
  Thank you. Best regards

  #285815 Copied
  

  Olga Barlow

  Participant

  April 29, 2021 at 15:14

  Hello,

  We have fixed this in the latest theme update. I have updated the theme and there is no error anymore.

  Regards

  #285818 Copied
  

  Francisco

  Participant

  April 29, 2021 at 15:42

  Thanks a lot. You are the best!

  #285824 Copied
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