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  Akshay

  Participant

  April 25, 2021 at 07:56

  iam not able to import any demos, all my server requirements are more than the requested bar. i need default X store theme to be installed on my system with elementor page builder

  please check this image:- http://prnt.sc/120tkms

  Please, contact administrator
  for this information.

  #285360 Copied Theme version: 7.2.7 WooCommerce version: 5.2.2
  6 Answers
  

  Rose Tyler

  Support staff

  April 25, 2021 at 08:12

  Hello,

  Thanks for contacting us.
  Please provide temporary wp-admin access.

  Regards

  #285364 Copied
  

  Akshay

  Participant

  April 25, 2021 at 08:14

  please find them attached in the private area

  Please contact administrator
  for this information.

  #285366 Copied
  

  Rose Tyler

  Support staff

  April 25, 2021 at 08:34

  Hello,

  As we can see, even the default WP importer doesn’t work – https://prnt.sc/120vxne
  Please contact your hosting provider and check the server error log.
  Let us know the result.

  Regards

  #285369 Copied
  

  Akshay

  Participant

  April 25, 2021 at 09:02

  please find attached the latest error log, taken from cpanel

  Please contact administrator
  for this information.

  #285373 Copied
  

  Rose Tyler

  Support staff

  April 25, 2021 at 09:48

  PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 10485760 bytes)

  – you need to contact your hosting provider support and ask them to increase memory_limit value.

  client denied by server configuration

  – contact your hosting provider and ask them to fix the server settings to prevent this issue too

  Regards

  #285377 Copied
  

  Akshay

  Participant

  April 25, 2021 at 10:38

  issue has been resolved. thank you

  #285383 Copied
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