I could not get the product gallery to work

This topic has 3 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Salim Al Rashdi

  • Avatar: Salim Al Rashdi
    Salim Al Rashdi
    Participant
    April 18, 2021 at 13:13

    I have simple products and every product as a featured image and 3 to 4 other images (product gallery images) but I could not get them to work properly. I want to display the images all together and when I click any thubmnail it should show the image either in slider or in the bigger image place.. but I could not get it to work .. also I get 2 arrows between the thumbnails and the big image. how to remove them.. please assist

    i have shared credentials + url

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2021 at 14:26

    Hello,

    Thanks for using our theme.
    We can’t log in. Please check wp-admin credentials.
    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how the gallery works then.

    Regards

    Avatar: Salim Al Rashdi
    Salim Al Rashdi
    Participant
    April 18, 2021 at 16:20

    try now.. I have shared the details again here in this reply

    Please contact administrator
    for this information.
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