• 

  AlexV

  Participant

  April 16, 2021 at 11:52

  Hello,

  I have a weird issue and I need your help. Even though Woocommerce is set up correctly, my Payment and Delivery options refuse to appear, no matter the address. Please have a look and tell me how I can fix this. I have already disabled all the other plugins but it still doesn’t work.

  Please, contact administrator
  for this information.

  #284477 Copied Theme version: 7.2.7 WooCommerce version: 5.2.2
  3 Answers
  

  Olga Barlow

  Participant

  April 16, 2021 at 11:57

  Hello,

  Both shipping and payment options are on the checkout page https://prnt.sc/11ifr9d
  Could you, please, explain your issue in more detail?

  Regards

  #284480 Copied
  

  AlexV

  Participant

  April 16, 2021 at 12:21

  Apparently there is a restriction for Admin accounts to view the payment and delivery details. With normal access without an account everything seems to be in order. I have to test it more with different types of user accounts, but it is good for now. Thank you for pointing it out that it works without being logged in!

  #284482 Copied
  

  Olga Barlow

  Participant

  April 16, 2021 at 13:54

  Hello,

  You are welcome. Maybe you use some third-party plugin that causes that issue for the administrator because our theme does not have any options for this and should not cause any issus with the checkout process.

  Regards

  #284495 Copied
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