• 

  Stanley

  Participant

  April 3, 2021 at 15:21

  Hi 8Theme,

  After I click on “Add to wishlist” the error notice shown as per below print screen.

  https://prnt.sc/11371bk

  Please advise how to solve it.

  Thanks.

  #282445 Copied Theme version: .7.2.6 WooCommerce version: Version 5.1.0
  6 Answers
  

  Rose Tyler

  Support staff

  April 3, 2021 at 15:36

  Hello,

  Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
  If this doesn’t help, provide temporary wp-admin and FTP access.

  Regards

  #282448 Copied
  

  Stanley

  Participant

  April 4, 2021 at 05:30

  Refer Private Area

  Please contact administrator
  for this information.

  #282473 Copied
  

  Rose Tyler

  Support staff

  April 4, 2021 at 08:26

  Hello,

  Thanks for the reply.
  You provided us with FTP access to an empty directory https://gyazo.com/eeb2b4c3a288d8ea7989eba4c579c1ef
  Please change the user destination folder to your WP installation.
  Also, provide temporary wp-admin access.

  Regards

  #282488 Copied
  

  Stanley

  Participant

  April 4, 2021 at 15:12

  Refer Private

  Please contact administrator
  for this information.

  #282531 Copied
  

  Rose Tyler

  Support staff

  April 4, 2021 at 15:36

  Hello,

  Thanks for the reply and for the FTP access.
  About wp-admin access, provide login and password here, via Private Content area, please.

  Regards

  #282536 Copied
  

  Stanley

  Participant

  April 6, 2021 at 04:02

  The error gone, you all must have done some magic! Thanks!

  #282741 Copied
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