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  brudaofficial

  Participant

  April 2, 2021 at 19:40

  Hello i have a problem with my website i use xstore bit the last days i have a prolem with my site. The Same Elements are coming under the footer.
  Can you help me.

  Please, contact administrator
  for this information.

  #282354 Copied Theme version: 7.2.7 WooCommerce version: 5.1.0

  1 Answer

  

  Rose Tyler

  Support staff

  April 3, 2021 at 07:29

  Hello,

  Thanks for contacting us.
  Provide temporary wp-admin access, so we can take a closer look at the problem.
  Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

  Also, we can see this warning, contact support of the mentioned plugin – https://prnt.sc/112wlr5 , or disable this plugin.

  Try to disable ALL the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check your Home page then. Maybe one of the additional plugins causes the duplication.

  Regards

  #282378 Copied