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  nicolino

  Participant

  March 31, 2021 at 20:53

  Hi,
  I’ve setted a slider with slider revolutions and i can see my slider when in xstore admin (as you’ll see in my attached screencopy)
  I can also see my slider through slider revolutions plugin and in my home page (setted via wp bakery)
  But when publishing and seeing online, i can only see a white blank space where my slider is supposed to be and don’t know why.

  Can you please check and try to find a solution ?

  Please, contact administrator
  for this information.

  #282001 Copied Theme version: 7.2.6

  5 Answers

  

  Rose Tyler

  Support staff

  April 1, 2021 at 08:11

  Hello,

  Thanks for using our theme.
  Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check the slider then.
  Also, check credentials – http://prntscr.com/111agvb

  Regards

  #282045 Copied
  

  nicolino

  Participant

  April 1, 2021 at 08:52

  Oups wrong password, can you please check ?

  Thx by advance

  Please contact administrator
  for this information.

  #282061 Copied
  

  Rose Tyler

  Support staff

  April 1, 2021 at 12:43

  Have you tried to disable plugins?
  Same – https://gyazo.com/4331658c477617ce1922d2dd835ba1c8

  Regards

  #282115 Copied
  

  nicolino

  Participant

  April 1, 2021 at 14:48

  Ok i’ve changed the password chan you check please ?

  Please contact administrator
  for this information.

  #282139 Copied
  

  nicolino

  Participant

  April 1, 2021 at 14:55

  I found the problem by desactivating a plugin.

  Thx a lot for your solution.

  #282140 Copied