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  Chun Janbong

  Participant

  March 29, 2021 at 06:00

  Hi team,

  I have tried your guide to use W3 Total Cache to speed up my website. However, the result remains awful and I have no idea how to improve it.

  Can you provide me assistance with this?

  #281549 Copied Theme version: 7.2.6 WooCommerce version: 5.1.0

  3 Answers

  

  Rose Tyler

  Support staff

  March 29, 2021 at 10:16

  Hello,

  Do you mean you followed this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ ? If you do not like the W3 Total Cache, try another cache plugin.
  Do not forget about optimization of your images, for example – http://prntscr.com/10yvhsn https://tinypng.com/
  Also, check activated plugins and disable unrequired, every plugin slows down the site a bit.
  Contact your hosting provider and ask for help with speed improvement – http://prntscr.com/10yvopw

  Regards

  #281604 Copied
  

  Chun Janbong

  Participant

  March 30, 2021 at 10:17

  Hi team,

  I contacted the server provider and it mentioned that it is due to the website is not optimized. Does it mean it is due to the theme issue?

  http://prntscr.com/10zsntp

  #281758 Copied
  

  Rose Tyler

  Support staff

  March 31, 2021 at 07:01

  Hi,

  You can submit the request here – https://www.8theme.com/taskboard/
  Our developers are working on speed improvement, it will be added in one of the next updates (end of the spring).
  Meanwhile, http://prntscr.com/110i9p5

  Regards

  #281853 Copied