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  falconea

  Participant

  March 28, 2021 at 10:41

  Hello, i’m setting sticky header but on scroll the menu part is not connected with rest of the header element, there is a space between them. I can see that top position in pixel on the menu element is wrong (150px). You can see the problem live on the website and in this link: https://ibb.co/hYHzgQ0

  Can you give me support? Thank you

  #281478 Copied Theme version: 7.2.6

  3 Answers

  

  Rose Tyler

  Support staff

  March 28, 2021 at 10:51

  Hello,

  Thanks for using our theme.
  Provide temporary wp-admin access, so we can take a closer look. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

  Regards

  #281479 Copied
  

  falconea

  Participant

  March 28, 2021 at 10:57

  Hello,

  thanks for the quick reply. In private content area you can find wp-admin access.

  Please contact administrator
  for this information.

  #281480 Copied
  

  Rose Tyler

  Support staff

  March 28, 2021 at 13:09

  Hello,

  When W3 Total Cache plugin is disabled the sticky header is displayed correctly. Try to play with settings of the plugin to find our what option causes the problem, cor contact support of the plugin to get assistance.
  Also, you can change Sticky Type to Smart in Theme Options – https://prnt.sc/10y2059 It seems to work fine even with the current settings of the cache plugin.

  Regards

  #281489 Copied