XStore Theme is not mobile friendly, website speed too slow

Solved1 reply2 participantsUpdated by Rose Tyler

  • Avatar: bri3cheese
    bri3cheese
    Participant

    Hi there,

    I have been using the theme for a month now. I engaged two professional developer to help me improve the speed of my website and the same response I got as The Theme. The loading speed for mobile is extremely slow even tho my developer had helped me do whatever they could to improve.

    Mobile users are very important to me than Desktop but your theme is not mobile friendly at all. The speed for mobile is worst than desktop.

    Can you please advise?

    1 Answer

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hi,

    Our developers are working on speed improvement, it will be included in one of next updates at the end of this spring.
    If you completely unsatisfied with theme speed we are ready to give you refund – http://themeforest.net/refund_requests/new

    Regards

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