XStore Theme is not mobile friendly, website speed too slow

This topic has 2 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

  • Avatar: bri3cheese
    bri3cheese
    Participant
    March 27, 2021 at 03:36

    Hi there,

    I have been using the theme for a month now. I engaged two professional developer to help me improve the speed of my website and the same response I got as The Theme. The loading speed for mobile is extremely slow even tho my developer had helped me do whatever they could to improve.

    Mobile users are very important to me than Desktop but your theme is not mobile friendly at all. The speed for mobile is worst than desktop.

    Can you please advise?

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2021 at 15:46

    Hi,

    Our developers are working on speed improvement, it will be included in one of next updates at the end of this spring.
    If you completely unsatisfied with theme speed we are ready to give you refund – http://themeforest.net/refund_requests/new

    Regards

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