• 

  Stanley

  Participant

  March 25, 2021 at 11:55

  Hi 8Theme,

  Refer to Private content area

  Please, contact administrator
  for this information.

  #280937 Copied Theme version: .7.2.6 WooCommerce version: Version 5.1.0

  4 Answers

  

  Rose Tyler

  Support staff

  March 25, 2021 at 14:02

  Hello,

  Do you have any errors in the browser console?
  Try to enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

  Regards

  #280971 Copied
  

  Stanley

  Participant

  March 25, 2021 at 16:34

  Hi,

  I’m not a programming guy, but I try to use the Debug Bar plugin to detect any error as per the suggestion in the link you sent me.

  I have no idea too what the debug notice screen try to tell me as per below.

  Debug bar notice: https://prnt.sc/10v85h6

  As I proceed further into the theme, it seem more and more error/ issues I’m facing.

  Please help.

  #281016 Copied
  

  Robert Hall

  Participant

  March 25, 2021 at 19:11

  Hello Stanley

  Please check your website after deactivating all 3rd party plugin it might be possible some plugin create a conflict or check your website after clear your browser cache. If you still facing issue let us know and send us your website URL along with temporary wp admin access so that we will check your issue in more details.

  Robert Hall

  #281065 Copied
  

  Stanley

  Participant

  March 26, 2021 at 04:30

  Hi Robert,

  I found one of the third party plugin is the culprit. Thanks!

  #281104 Copied