Single Product Page Gallery Images - by Khan Afzal

5 replies3 participantsUpdated by Rose Tyler

  • Avatar: Khan Afzal
    Khan Afzal
    Participant

    Single Product Page Gallery Images – Last image is not visible or clickable.

    Please, contact administrator
    for this information.
    #280903 Copied Theme version: 7.0.1 WooCommerce version: 4.5.2

    5 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme!
    I’ve checked your product and do not see the problem. Try to clear the cache on your device and check one more time. Provide us with some screenshots of the problem, please. What browser do you use?
    Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.

    Regards

    #281011 Copied
    Avatar: Khan Afzal
    Khan Afzal
    Participant

    Single Product Page Gallery Images

    Please contact administrator
    for this information.
    #281020 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello Khan Afzal

    Did you check your website on actual mobile device …? Kindly check it on actual device and let us know if you still facing any issue.

    We check your website on mobile and desktop and site is working absolutely fine on both devices.

    Robert Hall

    Robert Hall

    #281085 Copied
    Avatar: Khan Afzal
    Khan Afzal
    Participant

    Yes I checked the url (https://yellowadtech.com/saritoria/product/pink-manish-malhotra-lehenga-set/) on mobile devices and laptops and desktop.
    The last image of product gallery is not clickable in most of the devices like laptops (1280 X 720 screen resolution) and many mobile devices like iphone X etc.
    But the last image is working properly in bigger resolution like 1920 X 1080 or 1440 X 900.
    Please check

    Please contact administrator
    for this information.
    #281092 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Update the theme, XStore Core plugin, WooCommerce – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , after the update > go to Theme Options and click on Save. Then clear all cache and check the gallery. if your site is live, create a staging site (full copy of the existing one), can do updates there first. If everything is ok then you’ll be able to update the production site.

    Regards

    #281174 Copied

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