• 

  Olek

  Participant

  March 24, 2021 at 10:23

  Hi
  I cannot activate my version.
  P.S. And what does 178 days mean?
  Thank you

  #280686 Copied Theme version: 7.2.6

  3 Answers

  

  Rose Tyler

  Support staff

  March 24, 2021 at 10:37

  Hello,

  Thanks for contacting us.

  Please provide a screenshot of the error that you get.
  Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.

  We provide theme support for 6 months from the date of purchase, so mentioned days mean your support period – https://www.8theme.com/documentation/xstore/support/support/

  Regards

  #280689 Copied
  

  Olek

  Participant

  March 24, 2021 at 11:29

  this is screen
  http://joxi.ru/1A5RNE3hD8gZ5r

  We provide theme support for 6 months from the date of purchase, so mentioned days mean your support period

  and what will happen after?

  Please contact administrator
  for this information.

  #280712 Copied
  

  Rose Tyler

  Support staff

  March 24, 2021 at 13:38

  Hello,

  and what will happen after?

  – you won’t be able to post new topics here on the forum, https://www.8theme.com/documentation/documentation/troubleshooting/how-to-renew-support-period/

  I’ve activated the Core plugin on your site. Let us know if you need any further assistance.
  Also, watch this video – https://youtu.be/4n1re0jKorc

  Regards

  #280739 Copied