• 

  Hasnat

  Participant

  March 20, 2021 at 07:00

  Hi,
  Mobile Panel is not shown in mobile view as it also enable in setting

  #280208 Copied Theme version: 24393 WooCommerce version: 5.1.0

  7 Answers

  

  Rose Tyler

  Support staff

  March 20, 2021 at 07:58

  Hello,

  Your site under maintenance mode, so we can’t check it. Provide temporary wp-admin access, please.

  Regards

  #280210 Copied
  

  Hasnat

  Participant

  March 24, 2021 at 11:23

  Maintenance Mode is OFF Now you can check and kindly fix this issue mobile panel is not shown in mobile view even i enable option in customize settings

  #280708 Copied
  

  Rose Tyler

  Support staff

  March 24, 2021 at 11:52

  Hello,

  We need temporary wp-admin access, to be able to check your settings.

  Regards

  #280717 Copied
  

  Hasnat

  Participant

  March 24, 2021 at 12:00

  Check i share credentials to you & fix this issue as soon as possible

  Please contact administrator
  for this information.

  #280719 Copied
  

  Hasnat

  Participant

  March 24, 2021 at 13:42

  I’m waiting for your response kindly resolve this issue asap

  #280742 Copied
  

  Hasnat

  Participant

  March 24, 2021 at 15:09

  Kindly fix this issue as soon as possible mobile panel is not shown in mobile view its have been gone 10 hours for this issue not single response from team

  #280775 Copied
  

  Rose Tyler

  Support staff

  March 24, 2021 at 15:16

  Hello,

  Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.

  Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then.
  If the problem is not caused by additional plugins, provide temporary FTP access, so we can take a closer look.

  Regards

  #280780 Copied