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  Andrea

  Participant

  March 19, 2021 at 23:05

  Hi, I am facing some problem after the last update.
  Before the update all was working fine but now I have seen two new problems:
  1) the quick view does not work anymore and does not open any popup
  2) the text of the sale label inside of the single product editor does not work at least from mobile. Only the round shape appear without text in it

  Please let me know how to fix this problems.
  Many thanks

  #280197 Copied Theme version: 7.2.6

  3 Answers

  

  Rose Tyler

  Support staff

  March 20, 2021 at 08:58

  Hello,

  1) Download etheme.min.js from this page https://dropmefiles.com/rTQmu and reupload it into wp-content/themes/xstore/js folder via FTP.
  2) Provide URL and temporary wp-admin access, so we can take a closer look.

  Regards

  #280216 Copied
  

  Andrea

  Participant

  March 20, 2021 at 09:57

  Hi, thanks for the answer.
  I have fixed the first bug with your file.

  For the second one I have found the problem and it’s related to a missing label on the HTML element shown on the picture here:

  https://ibb.co/7N2Q1ty

  if I write the label between two span keys the label appear so the problem is that the label written on the frontend editor is not sent to element during the publish.

  #280233 Copied
  

  Rose Tyler

  Support staff

  March 20, 2021 at 10:12

  Hi,

  I’ve checked it on a test site and the Sale text works fine – http://prntscr.com/10qp4hz
  Please Provide temporary wp-admin and FTP access, so we can take a closer look at the situation on your site more deeply.
  Use Provide Content area – http://prntscr.com/10qp5ms to post private data.

  Regards

  #280236 Copied