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Help!! Built the header onto website and its working on all pages EXCEPT HOME

This topic has 14 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Liae

  • Avatar: Liae
    Liae
    Participant
    March 17, 2021 at 14:22

    Home page says Go to Appearance > Menus > edit menu and use the 8theme menu options to select the Static Block for this menu item and show the mega-menu content

    I am using elementor and Static I believe it WP Bakery – losing my mind 🙂 Tried everything

    #279781 Copied Theme version: 7.2.6
    13 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 17, 2021 at 14:36

    Hello,

    1) I don’t see problem with the menu on the home page https://gyazo.com/2ba8d42ac62a56512c5a384da1c40a01
    2) You can enable Elementor to edit Static Blocks if Elementor is your main page builder https://www.8theme.com/documentation/xstore/support/static-blocks/
    We have video tutorials how to create mega menu using static blocks but use Elementor to create mega menu content instead of the WPBakery https://youtu.be/f07MBdnFPfk

    Let me know if you need any other guidelines.

    Regards

    #279789 Copied
    Avatar: Liae
    Liae
    Participant
    March 17, 2021 at 15:19

    Thanks so much but I don’t have the static block option in my dashboard- is this a plug-in or something I’m missing?

    Also my website is pettradeinnovations.com it’s current in maintenance mode as the home page looks horrendous when I make it live

    Really, really appreciate your help sorting this out

    Thank you

    #279809 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2021 at 15:38

    Hello,

    Theme Options > General > Static Blocks > On

    Regards

    #279820 Copied
    Avatar: Liae
    Liae
    Participant
    March 17, 2021 at 17:29

    Thanks so much but its still not working, I am sure its human error but I honestly can’t see where I am going wrong

    Would someone have the time to actually look into the website for me? I am sure its going to be a quick fix for you but honestly I am stumped

    Please contact administrator
    for this information.
    #279852 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2021 at 08:27

    Hello,

    Please check password – http://prntscr.com/10oug7g

    Regards

    #279903 Copied
    Avatar: Liae
    Liae
    Participant
    March 18, 2021 at 08:33

    Have reset copied below

    Thanks so much

    Please contact administrator
    for this information.
    #279906 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2021 at 08:39

    http://prntscr.com/10ourvv > http://prntscr.com/10ousbm – try to edit static blocks now.

    Regards

    #279909 Copied
    Avatar: Liae
    Liae
    Participant
    March 18, 2021 at 09:45

    I am very, very sorry but I still can’t figure out what is happening, the header works fine on all other pages but as soon as I click the HOME button it goes to the crazy unknown header

    I know its human error and I know I must be driving you crazy but I really do need your help sorting this and am so grateful for all your help

    #279928 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2021 at 09:57

    Theme Options > Header builder > Multiple headers > remove this one – http://prntscr.com/10ox5k2

    Regards

    #279934 Copied
    Avatar: Liae
    Liae
    Participant
    March 18, 2021 at 10:00

    OMG I LOVE YOU!!!!!!!!!!!!!!!!!!!!!!!

    Thanks so much sorry I have been just so dim!!

    #279935 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2021 at 10:06

    You’re welcome!
    If you love XStore/our support and have something nice to say don’t hesitate to tell about this! 🙂 We’d appreciate if you could take a moment to give us 5-stars on ThemeForest – https://themeforest.net/downloads

    Regards

    #279940 Copied
    Avatar: Liae
    Liae
    Participant
    March 18, 2021 at 10:12

    Okay one more question – I have done something really stupid, I can’t figure out how to switch it back on – I know its an elementor holding page but I can’t find it

    So sorry really think I need a holiday 🙂

    #279942 Copied
    Avatar: Liae
    Liae
    Participant
    March 18, 2021 at 10:14

    Ignore me I found it!! So sorry I am clearly losing my mind

    #279943 Copied
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