• 

  Tomok11

  Participant

  March 16, 2021 at 11:29

  Product Pages Width

  Please, contact administrator
  for this information.

  #279528 Copied Theme version: 7.2.4

  5 Answers

  

  Tomok11

  Participant

  March 16, 2021 at 11:35

  Full Restore

  Please contact administrator
  for this information.

  #279530 Copied
  

  Tomok11

  Participant

  March 16, 2021 at 11:39

  Follow Up

  Please contact administrator
  for this information.

  #279531 Copied
  

  Rose Tyler

  Support staff

  March 16, 2021 at 16:26

  Hello,

  What version of the theme do you use? Never update the Core plugin before the theme update.
  Provide temporary wp-admin and FTP access, so we can take a closer look.

  Regards

  #279606 Copied
  

  Tomok11

  Participant

  March 16, 2021 at 16:52

  Thank you

  Please contact administrator
  for this information.

  #279616 Copied
  

  Robert Hall

  Participant

  March 17, 2021 at 05:39

  Hello Tomok11

  We are glad to know that your mentioned issue is fixed.

  I would recommend you to update the theme to Latest version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
  https://www.8theme.com/documentation/xstore/plugins/plugins-update/
  Also, please contact your hosting provider and increase PHP Memory limit – http://prntscr.com/lxcpra https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

  Robert Hall

  #279667 Copied