• 

  Julien

  Participant

  March 15, 2021 at 17:08

  Hi,
  I have a problem on the related product block with the swiper (product detail page). On mobile, the js initialization is not good with a huge width :

  Thank for your help.
  On tablet and desktop version, no problem. Only on mobile.
  I updated wordpress (5.7) and woocommerce, but nothing changes.

  Please, contact administrator
  for this information.

  #279437 Copied Theme version: 7.2.5 WooCommerce version: 5.0.0
  5 Answers
  

  Robert Hall

  Participant

  March 16, 2021 at 07:09

  Hello Julien,

  Thank you so much for contacting us!

  The issue can be caused by an additional plugin on your site. Try to disable all the third-party plugins, that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache and check if you still have the problem. Once you find out which plugin causes the issue, contact the support of that plugin.

  Robert Hall
  Customer Support

  #279480 Copied
  

  Julien

  Participant

  March 16, 2021 at 08:51

  Hello,
  All third party plugins have been disabled but the problem is still present.
  On the home page, there is a carousel with the same swiper but no initialization problem on the mobile version.
  I don’t understand what’s wrong with this “Related products” block…
  Thank for your help.

  Please contact administrator
  for this information.

  #279504 Copied
  

  Julien

  Participant

  March 16, 2021 at 22:44

  In addition, I made the last update of the theme. (7.2.6) Always the same problem

  #279651 Copied
  

  Olga Barlow

  Participant

  March 17, 2021 at 12:12

  Hello,

  Issue caused by the custom code in your child theme style.css

  .woocommerce .page-wrapper {
      display: flex; 
      flex-direction: column;
  }

  Remove that code and products are ok. What did you try to implement using that code?

  Regards

  #279746 Copied
  

  Julien

  Participant

  March 17, 2021 at 15:27

  Damn ! I had added this style for the shop to switch the category description after the list of products on mobile.
  I will review this to better target the element.
  I thank you for your feedback

  #279813 Copied
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