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  WebsiteDude

  Participant

  March 10, 2021 at 17:17

  Hi there

  I use a popular plugin which until now works a treat with your theme. Their plugin when enabled stops the SHOP PAGE from working on my store. I get a timeout message. I checked with the host who lifted memory to 1024M so were confident it’s not the memory and when I disable all plugins one by one its the XStore Core one which causes the issue when used only with Woo, Elementor and a couple of other essentials.

  Are you able to help find the issue?

  thanks

  Please, contact administrator
  for this information.

  #278687 Copied Theme version: 7.2.5 WooCommerce version: 5.1.0
  1 Answer
  

  Olga Barlow

  Participant

  March 11, 2021 at 09:03

  Hello,

  I checked your shop page and it works ok https://gyazo.com/0a28d902fd3127adf3dd61cde26a937c . I see that plugin is enabled.
  So, could you, please, explain your actions step by step to reproduce the error?

  Regards

  #278764 Copied
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