Revolution slider problem - by Marta Iraola

This topic has 5 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Marta Iraola

  • Avatar: Marta Iraola
    Marta Iraola
    Participant
    March 8, 2021 at 14:04

    Hello,

    I have updated the theme and plugins to the latest version and I have a strange problem with revolution slider.

    When a page loads, the revolution slider should show as full width, but it doesn’t. It has a white space to the right of it. The thing is that the problem corrects itself if for example you go to another opened tab in the browser and then come back to the first tab. Or if you open the “inspect element” option of Chrome, the slider corrects itself too and shows full width like it should.

    I have no idea why this is happening. Could you check it please?

    Thank you!

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2021 at 11:02

    Hello,

    Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.

    Regards

    Avatar: Marta Iraola
    Marta Iraola
    Participant
    March 9, 2021 at 11:20

    Hello Rose,

    We have detected that the Autoptimize plugin (https://es.wordpress.org/plugins/autoptimize/) was the culprit, after deactivating it the sliders work again.

    Do you think it could be possible to configure it in a way that doesn’t give any problem? If possible we would like to keep on using it, until now it didn’t have any conflict.

    Thank you!

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 9, 2021 at 18:02

    Hello,

    It looks that RS plugin does not support Aggregate JS-files option https://prnt.sc/10ha86u
    and slider script calculates left position wrong. We don’t have options to change this because we are not plugin developers.

    Regards

    Avatar: Marta Iraola
    Marta Iraola
    Participant
    March 11, 2021 at 15:52

    Olga,

    Thank you very much for the explanation!

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