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  yemi

  Participant

  March 2, 2021 at 21:41

  I couldnt install the themes on my website. it says version_info not installed 🙁

  version_info not installed 🙁

  #277416 Copied Theme version: .7.2.5 WooCommerce version: 5.6

  6 Answers

  

  Rose Tyler

  Support staff

  March 3, 2021 at 08:34

  Hello,

  I can see demo content on your site. Just go to Appearance > Menus > delete duplicate items.
  Enable Elementor for static blocks and products – https://prnt.sc/10bxw42
  Let us know if you need any further assistance.

  Regards

  #277462 Copied
  

  yemi

  Participant

  March 3, 2021 at 10:02

  I did all everything but when i reload the page, the themes disappears. Try to reload the page twice and you will see it

  #277499 Copied
  

  Rose Tyler

  Support staff

  March 3, 2021 at 10:58

  Hello,

  Please provide temporary wp-admin access, so we can take a closer look and help you with the installation of the marseille03 version.

  Regards

  #277512 Copied
  

  yemi

  Participant

  March 4, 2021 at 07:32

  temporary wp-admin access provided

  Please contact administrator
  for this information.

  #277669 Copied
  

  yemi

  Participant

  March 4, 2021 at 09:56

  can you please check the login, i just updated it

  Please contact administrator
  for this information.

  #277686 Copied
  

  Rose Tyler

  Support staff

  March 4, 2021 at 13:04

  Hello,

  Thanks for the reply. We were able to login.
  Definitely strange! I think there’s something on the server side, as a cache of some sort. Please contact your hosting provider and ask about assistance.

  Regards

  #277720 Copied