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  Believers Thing

  Participant

  March 2, 2021 at 16:56

  When i customize my site so i face the issue –

  Internal Server Error
  The server encountered an internal error or misconfiguration and was unable to complete your request.

  Please contact the server administrator at you@example.com to inform them of the time this error occurred, and the actions you performed just before this error.

  More information about this error may be available in the server error log.

  Please, contact administrator
  for this information.

  #277355 Copied Theme version: 7.2.5
  3 Answers
  

  Olga Barlow

  Participant

  March 2, 2021 at 17:02

  Hello,

  Probably you reached the server limit. Contact your hosting provider and ask them server error logs. Provide us with these logs to find out what limit you need to increase.

  Regards

  #277357 Copied
  

  Believers Thing

  Participant

  March 2, 2021 at 17:50

  my website hosted on aws and i checked theme requirements but all OK

  #277370 Copied
  

  Olga Barlow

  Participant

  March 2, 2021 at 18:05

  Hello,

  Such error appears as a rule because of client_max_body_size, could you set it to 20M?
  Check here https://www.8theme.com/topic/error-500-internal-server-on-theme-options/

  Regards

  #277376 Copied
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