PLEASE REACTIVATE LICENSE – SAME PROJECT

1 reply2 participantsUpdated by Rose Tyler

  • Avatar: ANGEGABRIEL
    ANGEGABRIEL
    Participant

    Hello,

    The server on which I used the XStore license is down now.
    I can no longer access the WordPress dashboard to deactivate the license.

    I wanted to install the license for the same project on another server but WordPress I was told that:
    “You have reached activation number limit.
    According to the ThemeForest license policy, you can use 1 license for 1 project only.
    Ping us along the way if you have any questions here.”

    Can you please reactivate my license number so that I can install the template on another server. It’s the same project that on the previous server (which is down).

    Thank you,
    Yours faithfully.

    1 Answer

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    You can activate it now.

    Regards

Want to reply? Log in, or register with your ThemeForest purchase code, to reply to this topic.

Login / Register