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E-Mail Builder needing new typs - by Oliver Theiß

This topic has 4 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Rose Tyler

Oliver Theiß

Participant

February 23, 2021 at 19:19

Hello everyone,

As requested, I have described my case here.
I use the e-mail builder from you as described.
However, there are currently not enough email types available so that I can assign templates to the emails…..

This is due to the fact that Germanized provides more email types… For these there are available in your email builder. so I can’t assign a template…. In the screenshot you can see the new email types from Germanized and ali Dropshipping.

Can you create the types in your email builder so I can assign templates to them. I have provided you with the access data in this email.

Best regards Oliver theiß

Translated with http://www.DeepL.com/Translator (free version)

Please, contact administrator
for this information.

#276037 Copied Theme version: Version: 7.2.5 WooCommerce version: Version 5.0.0

3 Answers

Olga Barlow

Participant

February 25, 2021 at 16:33

Hello,

1) Our WooCommerce Email Builder gets emails that are registered for woocommerce plugin using a function ( wc()->mailer()->get_emails() ). There is a filter in WooCommerce plugin woocommerce_email_classes (http://prntscr.com/106q2xl) that allows 3d-party plugins to add custom email types in addition to default ones.

2) WooCommerce Germanized plugin adds some email types in a proper way for example:
http://prntscr.com/106q4tx but about the next emails http://prntscr.com/106q6ea they are not correctly added that’s why they are not showing in our Email Builder.

3) AliDropship Woo Plugin.
This plugin does not register their emails via WooCommerce default filters at all but just simply adds templates for emails in the plugin folder. Emails should be registered via filters to make them work correctly with our Email builder and other plugins.

So, you need to contact plugins author and ask them to improve the code to make them work with our builder. We can do nothing with this from our theme, unfortunately.

Regards

#276542 Copied

Oliver Theiß

Participant

February 27, 2021 at 10:38

Hello Olga,

thank you for your helpful and detailed feedback. i will contact the plugin manufacturers..have a nice weekend

Lg Oliver

#276838 Copied

Rose Tyler

Support staff

February 27, 2021 at 13:28

Hello,

You’re welcome!

Regards

#276867 Copied
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