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  marcopmaestri

  Participant

  February 23, 2021 at 05:33

  I’m having the following problem:

  Working in the product page using Single Product Builder, I’ve created a button using the Html Block 1. The problem is, in the moment I publish it, and close the Single Product Builder, the button doesnt appear anymore. I have no idea why it is disappearing.

  The curious fact is, when I open the Single Product Builder once more, the button reappears.

  Please, contact administrator
  for this information.

  #275888 Copied Theme version: 7.2.5 WooCommerce version: 5.0.0
  6 Answers
  

  Robert Hall

  Participant

  February 23, 2021 at 10:00

  Hi

  Will you please send us your website URL along with temporary wp admin access so that we will check your issue .

  #275928 Copied
  

  marcopmaestri

  Participant

  February 23, 2021 at 11:33

  Hello Robert!

  No problem, I’m sending it in the private content area.

  Please contact administrator
  for this information.

  #275940 Copied
  

  Olga Barlow

  Participant

  February 23, 2021 at 13:45

  Hello,

  Provide us with FTP access to your site. We need to check the issue in more detail.

  Regards

  #275980 Copied
  

  marcopmaestri

  Participant

  February 24, 2021 at 02:06

  Suddenly, the issue was solved. The button is now showing up. Thank you guys!

  #276087 Copied
  

  Rose Tyler

  Support staff

  February 24, 2021 at 08:20

  Hello,

  Thanks for letting us know.

  Regards

  #276124 Copied
  

  Robert Hall

  Participant

  February 24, 2021 at 08:35

  Hi

  We are glad to know that your issue is fixed! Let us know if you have any issue in our theme package.

  #276132 Copied
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