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Problem according child theme with elementor pro

This topic has 4 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

  • Avatar: asoma aces
    asoma aces
    Participant
    February 22, 2021 at 17:43

    Hello there ! Hope you’re doing well
    Please I have a problem according to my site . When I try to modify my site with Elementor pro the modifications that I make were okay and great when I still in the Elementor pro but when I stop the Elementerpro the modifications lost and they were not as I thought (such as color, size…)
    Could you please help me with that problem and thanks in advance

    #275792 Copied Theme version: 7.2.5
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 22, 2021 at 19:07

    Hi

    Will you please send us your website URL along with temporary wp- admin access and highlighted screenshots where you are facing the issue.

    #275817 Copied
    Avatar: asoma aces
    asoma aces
    Participant
    February 22, 2021 at 19:34

    hello
    Screenshot of my problème
    https://drive.google.com/drive/folders/1WpwwypUK-kn9mSnGTe6ckBTx58MiXfkW?usp=sharing

    Please contact administrator
    for this information.
    #275828 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 22, 2021 at 20:43

    Hello,

    We don’t need access to your hosting. We asked about WP Dashboard access.
    I checked your site and looks ok https://prnt.sc/1043mtv
    Elementor saves styles of the page to separate CSS file, if you use cache plugin you need to clear plugin cache and browser cache to check the changes. Or change the CSS Print Method
    to Internal Embedding https://prnt.sc/1043wa5

    Regards

    #275852 Copied
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