Return to previous page

Info request email builder - by abdouAllâh

This topic has 13 replies, 3 voices, and was last updated 4 years, 9 months ago ago by abdouAllâh

abdouAllâh

Participant

February 18, 2021 at 17:38

Hello, you are well, if Allâh, our Lord, wants it …

I have a question: are the shortcodes in the email builder directly linked to our woocommerce so that they link to elements? For example: does this button, in the image, lead directly to the order page specific to the customer’s email? Or do we have to make changes on our own?

Thank you

Please, contact administrator
for this information.

#275098 Copied Theme version: 7.2.4.1 WooCommerce version: 5.0.0

12 Answers

Olga Barlow

Participant

February 18, 2021 at 19:11

Hello,

Edit the button element and choose the link you need for the button https://prnt.sc/10034v4

Regards

#275123 Copied

abdouAllâh

Participant

February 18, 2021 at 19:53

Ok, thanks, but if there is already something like this (image 1).

Is it automatic and connected to my woocommerce? Because for each order, the link will surely be different, right?

And concerning the shortcodes as in image 2, is it linked to my woocommerce? So that each user will have his name displayed as well as the number of his order etc …?

Thank you

Please contact administrator
for this information.

#275136 Copied

Rose Tyler

Support staff

February 19, 2021 at 09:03

Hello,

You can make a test order to check such details because it will be better to trust yourself.
The testing section you can find on the right side.

Regards

#275201 Copied

abdouAllâh

Participant

February 19, 2021 at 18:33

Sorry, but I don’t understand what you are telling me … Trust me?

I think it was you who provided me with this plugin and thank you by the way so it will be much better for you to explain to me I think …

#275332 Copied

abdouAllâh

Participant

February 21, 2021 at 09:40

I understood what you told me by rereading without translating, but precisely, in the test email, the button does not lead anywhere. Isn’t it automated with woocommerce? Because how do you know the link to the order of each customer?

#275569 Copied

abdouAllâh

Participant

February 21, 2021 at 18:40

sorry for the inconvenience, here is for example, to illustrate what I’m saying: when I send myself the test email, the button is not active: not possible to click on it

Please contact administrator
for this information.

#275624 Copied

Olga Barlow

Participant

February 22, 2021 at 11:37

Hello,

Provide us with FTP access, please, to check the issue in more detail.

Regards

#275703 Copied

Olga Barlow

Participant

February 23, 2021 at 18:02

Hello,

We can’t fix the email builder issue without FTP. We need access to wp-content folder only. You can create user with limited permissions to this folder only and remove it once we finish.

Regards

#276026 Copied

abdouAllâh

Participant

February 24, 2021 at 08:21

so, really sorry for the delay but how do you give yourself that access?

#276125 Copied

abdouAllâh

Participant

February 24, 2021 at 09:31

voici les accès pour le email builder

Please contact administrator
for this information.

#276150 Copied

Olga Barlow

Participant

February 25, 2021 at 14:40

Hello,

You provided us with FTP access to empty directory http://prntscr.com/106mbp4
Please change the user destination folder to your WP installation.
Also, we can’t pass your captcha to login and our support is locked https://prnt.sc/106mkns

Regards

#276517 Copied

abdouAllâh

Participant

February 25, 2021 at 16:17

I think it will be easier to keep the basic woocommerce emails, thank you anyway …

#276535 Copied
Viewing 13 results - 1 through 13 (of 13 total)