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After last update(today) design issues - by Evrim

This topic has 4 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Muhammad Zaki

Evrim

Participant

February 17, 2021 at 15:38

Hi there,
Hope you are well.
After the last update the desktop home page shows both desktop header and mobile header. The mobile website’s home page is the same as well. You can see the screenshots.
https://prnt.sc/zv43pd
https://prnt.sc/zv3zpf
I restored yesterday’s backup. That’s why there is no issue on the website now.

Note: I cleaned wprocket cache and cloudflare cache. I also deactivated both of them. However, the issue was persists.

Thank you in advance,
Evrim.

#274817 Copied Theme version: 7.2.5 WooCommerce version: 5.0.0

3 Answers

John Holden

Participant

February 17, 2021 at 16:41

Hey there,

I’m sorry to hear that you are encountering an issue with the latest update.

In this case, would you mind setting up a staging site within which you can carry out the update and provide us with admin access credentials to it privately, so that we can have a closer look into this issue? You can quickly set up one using the Wp Staging plugin: https://wordpress.org/plugins/wp-staging/

We look forward to your reply.

Kind Regards

#274839 Copied

Evrim

Participant

February 20, 2021 at 16:01

Hi John,

Sorry for late reply.

You can find details on private content rea.

Thank you for your concern,
Regards,
Evrim.

Please contact administrator
for this information.

#275496 Copied

Muhammad Zaki

Participant

February 21, 2021 at 20:15

Hello!

I have investigated the issue and found out the problem is with the ”

Asset CleanUp: Page Speed Booster

” Plugin. Can you please contact the plugin author. I am sorry but it is a third-party tool and we cannot provide the working guarantee of any third-party plugin.

Thank you!

#275631 Copied
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