Related product does not show particular products

This topic has 8 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

  • Avatar: ammo
    ammo
    Participant
    February 16, 2021 at 16:37

    Dear X Store

    With every bed that is being displayed on the website I want them to be linked to particular headboard from the headboards section.

    In order to acheive this I went to >>Linked products > cross sells & up sells and then entered 1 headboad in each section. The headboard did not show up in the front-end, its just showing a random list of products.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 16:50

    Hello,

    Please read this article – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/ https://prnt.sc/zquaqo
    Go to Theme Options > WooCommerce > Single Product page > Location Of Cross-Sells Products

    Regards

    Avatar: ammo
    ammo
    Participant
    February 16, 2021 at 17:07

    Dear XStore

    I have entered product information in both upsells and cross-sells. Up-Sells does not show the image I have added but cross-sells does show the products in my cart.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 17:12

    Dear Ammo,

    As I can see, you added https://prnt.sc/zqwlxu cross-sells only, it works fine on the Cart page – https://prnt.sc/zqwo7e
    If you want to show cross-sells products on the single product page, go to Theme Options > WooCommerce > Single Product page > select Location Of Cross-Sells Products.

    Regards

    Avatar: ammo
    ammo
    Participant
    February 19, 2021 at 15:41

    Dear XStore

    I hope you are wel. In the checkout page/ shopping cart I want to offer OLD BED REMOVAL for a charge of £50 (this is to be optional for the client to select). Is there anything you can suggest for this?

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 19, 2021 at 15:49

    Hello,

    It’s possible only by additional customization. We don’t have such option in our theme.

    Regards

    Avatar: ammo
    ammo
    Participant
    February 22, 2021 at 14:59

    Hi Olga

    Any ideas on what plugin could be used for this

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 22, 2021 at 18:54

    Hello,

    I don’t have suggestions, unfortunately.

    Regards

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The issue related to '‘Related product does not show particular products’' has been successfully resolved, and the topic is now closed for further responses

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