Categories Menu Not Working - by Dhawal Saxena

This topic has 11 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Dhawal Saxena

  • Avatar: Dhawal Saxena
    Dhawal Saxena
    Participant
    February 7, 2021 at 15:46

    Please note that category not opening as screenshot – https://gyazo.com/934cdf12a77b5e8e0f831965b6791c40

    URL of Category Page (Indo)https://abstore.in/?page_id=7622&lang=en#

    On clicking it give error – https://abstore.in/product-category/indo/

    User id & password in private content area

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2021 at 06:34

    Hi

    It is probably looks that a permalink issue.

    Kindly check your website permalinks by going to Dashboard > Settings > Permalinks and check your site permalinks settings.

    Note: Your provided logins are not working .https://prnt.sc/yop3en

    Avatar: Dhawal Saxena
    Dhawal Saxena
    Participant
    February 8, 2021 at 09:35

    Still not able to correct the permalinks setting. Correct user ID & Password in the private area. Kindly help to correct

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2021 at 14:39

    Hello,

    Use Post Name type of permalinks https://prnt.sc/ypqc1v
    Check the category page now https://abstore.in/product-category/indo/ .

    Regards

    Avatar: Dhawal Saxena
    Dhawal Saxena
    Participant
    February 9, 2021 at 16:44

    Use Post Name type of permalinks https://prnt.sc/ypqc1v What does it means

    Please see the screenshot – https://prnt.sc/yuxcy8

    My Concern as below :
    1. Homepage is not visible fully. It looks like mobile
    2. URL is incorrectly showing:
    Incorrect (showing theme name) : https://abstore.in/en/home-marseille02/
    Correct : https://abstore.in/en/

    Userid & password already given

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 9, 2021 at 18:49

    Hello,

    You had Plain type before. We changed it to Post name. Categories work ok.
    Home page also is ok now. There is no mentioned error.

    Regards

    Avatar: Dhawal Saxena
    Dhawal Saxena
    Participant
    February 12, 2021 at 16:46

    2. URL is incorrectly showing:
    Incorrect (showing theme name) : https://abstore.in/en/home-marseille02/
    Correct : https://abstore.in/en/

    Why URL showing theme name. I want only http://www.abstore.in
    https://prnt.sc/z8er3a

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 19:48

    Hello,

    Do you have any redirects in your .htaccess or maybe any special plugin for this? Provide us with WP Dashboard access to check the settings in more detail.

    Regards

    Avatar: Dhawal Saxena
    Dhawal Saxena
    Participant
    February 22, 2021 at 07:36

    wp access as in private area

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 22, 2021 at 14:03

    Hello,

    But your home page is already ok https://prnt.sc/103rgcs

    Regards

    Avatar: Dhawal Saxena
    Dhawal Saxena
    Participant
    February 22, 2021 at 16:51

    Thanks

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The issue related to '‘Categories Menu Not Working’' has been successfully resolved, and the topic is now closed for further responses

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