Image frame is not visible - by taylanism

Solved6 replies2 participantsUpdated by taylanism

  • Avatar: taylanism
    taylanism
    Participant

    Hello!

    images frames are visible from demo of theme xstore but when I upload my new images, products frames of these images are not visible
    how can I solve this problem? thanks

    6 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Please provide some screenshots for a better understanding.
    You can use the Lightshot screenshot tool to take screenshots and share them.

    Regards

    Avatar: taylanism
    taylanism
    Participant

    ı took screenshot ı have file jpeg. but ı dont know how can ı share it?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Upload here – https://dropmefiles.com/ and provide us with URL.

    Regards

    Avatar: taylanism
    taylanism
    Participant
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Images on the demo were uploaded with the border – https://prnt.sc/yi7b9b

    Regards

    Avatar: taylanism
    taylanism
    Participant

    thanks very much

The issue related to '‘image frame is not visible’' has been successfully resolved, and the topic is now closed for further responses