• 

  xaviergp

  Participant

  February 4, 2021 at 11:43

  Hello. I find the template of age verify pop up, which is it within elementor. But even if I create it and configure the options, Im not able to enable it when one visits the site. How I could make it work?
  Thanks in advance

  #272276 Copied Theme version: 7.2.4.1 WooCommerce version: last

  5 Answers

  

  Rose Tyler

  Support staff

  February 4, 2021 at 12:52

  Hello,

  Please describe the situation in more detail with screenshots, provide temporary wp-admin access.

  Regards

  #272298 Copied
  

  xaviergp

  Participant

  February 4, 2021 at 13:26

  Hi. There are the user and pass to admin.

  Another weird thing is, on microsoft Edge the site appears incomplete, no images, no slider and the content shows as boxed, when the site is full-width. Take a look at the screenshots:
  https://imgur.com/a/KjdNhKS

  Thanks in advance

  Please contact administrator
  for this information.

  #272309 Copied
  

  Rose Tyler

  Support staff

  February 5, 2021 at 08:09

  Hello,

  Thanks for the reply.
  1) Please describe the situation with pop up in more detail with screenshots.
  You can use the Lightshot screenshot tool to take screenshots and share them.
  2) What version of Edge browser do you use? Is it the latest one?

  Regards

  #272484 Copied
  

  xaviergp

  Participant

  February 17, 2021 at 08:18

  Hi. Sorry for the late reply.

  I attach some screenshots about the pop up configuration. When I browse into the site, it just not appear
  About the edge, you were right. It was outdated. Now works well

  Thanks in advance

  Please contact administrator
  for this information.

  #274709 Copied
  

  Rose Tyler

  Support staff

  February 17, 2021 at 09:57

  Hi,

  As I can see, you are using Elementor Pro. Contact support of the plugin to get assistance with the popup.

  Regards

  #274743 Copied