Blurry Product Images - by stevejes - on WordPress WooCommerce support

5 replies2 participantsUpdated by Robert Hall

  • Avatar: stevejes
    stevejes
    Participant

    I’m having problems with my product images. They are all blurry no matter what I do. They are uploaded in high definition and become extremely blurry.
    Here’s the URL : https://eden-canada.com/kayla/shop/

    Screenshot :
    Screenshot

    #272209 Copied Theme version: 7.2.3

    5 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hi

    Thank you so much for contacting us!

    We have checked your mentioned URL , as for blurry image issue is concerned it is probably looks that you have change your image thumbnail settings, kindly go to Dashboard > XStore > Theme Options > Woocommerce (Shop) and check your product image setting.

    If you still facing any issue let us know.

    #272211 Copied
    Avatar: stevejes
    stevejes
    Participant

    All the settings are correct but the images are still blurry. Here’s the screenshot.
    Screenshot

    My details are in private.

    Please contact administrator
    for this information.
    #273355 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hi

    We have access your website Dashboard and it looks that a plugin SG Optimizer create a conflict with the Product Image i disabled lazy load image for product image and your site is working absolutely fine.

    Note: Lazy load option for the images you can find in Theme Options > Speed Optimization > Images.
    We don’t have Lazy load option for all, only for the images and product elements in the WPBakery Product element settings.

    Try to optimize the images on your site using the Tinypng service. At this moment images on the home page takes 3.4 MB http://prntscr.com/uztaiu and it gives not good results http://prntscr.com/uztbvs

    Please follow this article to speed up the site – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ Do not forget to clear cache before checking the result of changes.

    https://docs.woocommerce.com/document/fixing-blurry-product-images/

    #273371 Copied
    Avatar: stevejes
    stevejes
    Participant

    Oh my! Thank you so much! Very appreciated.

    #273561 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hi

    Thank you so much for your kind words.

    #273609 Copied

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