Elementor desing, customize desing problem

7 replies2 participantsUpdated by Rose Tyler

  • Avatar: himera
    himera
    Participant

    I literally have a problem with style. I am adjusting the color does not appear. The page color and design that I designed in Elementor deteriorates in terms of style.

    #272089 Copied Theme version: 7.2.4 WooCommerce version: up to date

    7 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    Your site under maintenance mode, so we can’t check it.
    Please describe the problem in more detail with screenshots. Use the Lightshot screenshot tool to share screenshots.
    Also, provide temporary wp-admin access, so we can take a closer look.

    Regards

    #272134 Copied
    Avatar: himera
    himera
    Participant

    /wp-admin/customize.php The changes I made here are in terms of style. does not appear on the site. likewise in the elementor editor. Best regards..

    Please contact administrator
    for this information.
    #272139 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    We can see CDN on your site. Make sure that you cleared CDN cache before checking the result of changes. Please provide an example, what you try to change but can’t. Screenshots will be appreciated.
    You can use the Lightshot screenshot tool to take screenshots and share them.

    Regards

    #272154 Copied
    Avatar: himera
    himera
    Participant

    https://prnt.sc/y67cip
    https://prnt.sc/y67iji
    https://prnt.sc/y67me5
    https://prnt.sc/y67p5b
    https://prnt.sc/y67qva
    https://prnt.sc/y67syb
    https://prnt.sc/y67uf3
    https://prnt.sc/y67xwa
    https://prnt.sc/y67zis

    #272161 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Here is what I can see – https://prnt.sc/y6hk2u https://prnt.sc/y6hkw2 https://prnt.sc/y6hli1 https://prnt.sc/y6hn45 https://prnt.sc/y6hnzd https://prnt.sc/y6hp62 and the same when edit page using Elementor – https://gyazo.com/7db25f1593071f25d3cb5859b070a8dc
    so if you can see this – https://prnt.sc/y67xwa , it is the effect of cache, maybe cache of your browser of CDN, you need to clear cache.

    Regards

    #272186 Copied
    Avatar: himera
    himera
    Participant

    yes. The changes I made in elementor and customize are not visible on the site. I cleared the cache. Again, the same problem exists.

    #272194 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Dear,

    As was mentioned, I can clearly see all changes, so there is no problem with the theme. Check screenshots one more time.
    Have you tried to check the site via an incognito browser? Could you temporarily disable CDN at all?

    Regards

    #272248 Copied

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