My activation code cannot work anymore + I can't update Xstore theme

Solved1 reply2 participantsUpdated by Rose Tyler

  • Avatar: ismail123
    ismail123
    Participant

    I tried a lot to install and uninstall the theme so that i could update but in the end i get this message :
    Please can you cancel this “12 times thing” because i may activate and deactive my theme serval other times also i need to update it.
    Message 1:
    You have activated your purchase code more than 12 times.
    Ping us along the way if you have any questions here.
    Message 2:
    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #271942 Copied Theme version: 7.2.4

    1 Answer

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    1) You can activate the theme now.
    2) 7.2.4.1 update is not required, you can skip it.

    Regards

    #271956 Copied

The issue related to '‘My activation code cannot work anymore + I can't update Xstore theme’' has been successfully resolved, and the topic is now closed for further responses