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  Markie

  Participant

  January 31, 2021 at 21:37

  I am getting this error:
  It looks like the webpage at https://www.tradex100.net/?customize_changeset_uuid=a7d31069-588d-4bf1-86b7-b369f7d54a76&customize_theme=xstore-child&customize_messenger_channel=preview-0&customize_autosaved=on might be having issues, or it may have moved permanently to a new web address.

  but when i deactivate x store core plugin.. preview is showing but but not as it should be.. like with error… ofcourse because the x store core is deactivated.. but when i activate it.. preview is not showing again…

  #271499 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2

  1 Answer

  

  Rose Tyler

  Support staff

  February 1, 2021 at 12:21

  Hello,

  Thanks for using our theme and for contacting us.
  Do you mean that Appearance > Customize can’t be opened?
  Please contact your hosting provider and ask server error log. Reply back here with the information, and provide temporary wp-admin and FTP access.

  Regards

  #271571 Copied