• 

  Bas Kling

  Participant

  January 31, 2021 at 14:33

  Hi,

  when opening a single product (page) on mobile, then tapping the big picture, opens it up in a separate browser tab, unrestricted for downloading. How do I prevent this? Is there a setting?

  #271456 Copied Theme version: 7.2.4.1

  4 Answers

  

  Rose Tyler

  Support staff

  January 31, 2021 at 14:43

  Dear Bas_Kling,

  Could you provide URL and maybe some screenshots?

  Regards

  #271461 Copied
  

  Bas Kling

  Participant

  January 31, 2021 at 15:15

  Hi Rose,

  basically any product on mobile (Chrome on android).
  Website in private

  Please contact administrator
  for this information.

  #271464 Copied
  

  Rose Tyler

  Support staff

  January 31, 2021 at 15:44

  Hi,

  Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. If this doesn’t help, use the next code in Theme Options > Theme custom CSS:

  .main-images a.woocommerce-main-image {
      pointer-events: none;
  }

  Regards

  #271468 Copied
  

  Bas Kling

  Participant

  February 5, 2021 at 17:06

  Disabling plugins didn’t help, but your code did.
  Thanks!

  #272619 Copied