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  Pratik

  Participant

  January 30, 2021 at 15:20

  I am getting this error for updating from Version: 7.2.4 to Version: 7.2.4.1. Please check the screenshot

  https://prnt.sc/xvc3lg

  #271285 Copied Theme version: 7.2.4

  2 Answers

  

  Rose Tyler

  Support staff

  January 30, 2021 at 16:27

  Hello,

  Thanks for contacting us.
  Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
  OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
  https://www.8theme.com/documentation/xstore/plugins/plugins-update/
  OR provide us with temporary wp-admin and FTP access, so we can help you with the update.

  Regards

  #271309 Copied
  

  Pratik

  Participant

  January 30, 2021 at 16:57

  This is solved. Thank you very much

  #271318 Copied