Something wrong with the 'back to top' button

Solved4 replies2 participantsUpdated by Le_Twins

  • Avatar: Stefano_flowbox
    Le_Twins
    Participant

    4 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    You need to clear all cache – browser, plugin, server.

    Regards

    Avatar: Stefano_flowbox
    Le_Twins
    Participant

    Hi,
    we refresh the cache but the problem appears again.
    It happened just on some kind of device, like IphoneX and in the elementor mobile.
    For example with iphone6s doesn’t happen..

    At the moment we have disabled the button, looking for a solution

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hi,

    Go to Dashboard > Updates > click Check again link and update the theme to version 7.2.4.1.

    Regards

    Avatar: Stefano_flowbox
    Le_Twins
    Participant

    It works, thank you

The issue related to '‘Something wrong with the 'back to top' button’' has been successfully resolved, and the topic is now closed for further responses