Error update theme - by Marcelo - on WordPress WooCommerce support

Solved4 replies2 participantsUpdated by Marcelo

  • Avatar: Marcelo
    Marcelo
    Participant

    Hello,
    error :
    https://prnt.sc/xnxp0m
    https://prnt.sc/xnxq8m

    #270324 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2

    4 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    You need to clear cache.

    Regards

    #270330 Copied
    Avatar: Marcelo
    Marcelo
    Participant

    Hi, I’m not using any cache plugin, anyway I cleared cloudflare’s cache but I don’t see that it is fixed, any ideas?

    The problem seems to be child theme, if I change it to the parent theme everything works normal

    Thank you.

    #270335 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hi,

    It is a cache problem, you need to clear cache of plugin, browser, and server side.
    Or just disable “Back To Top” button via Theme Options > Footer

    Regards

    #270445 Copied
    Avatar: Marcelo
    Marcelo
    Participant

    Thanks

    #270497 Copied

The issue related to '‘error update theme’' has been successfully resolved, and the topic is now closed for further responses