• 

  R

  Participant

  January 26, 2021 at 04:21

  My website is not looking right since I updated today. There is a round white circle hoover when you scroll up or down, also my footer doesn’t look correct.

  Please, contact administrator
  for this information.

  #270162 Copied Theme version: 7.2.34 WooCommerce version: 5.3.2

  5 Answers

  

  Rose Tyler

  Support staff

  January 26, 2021 at 08:20

  Hello,

  You need to clear all cache including cache of browser on your mobile.
  About text in the Footer, go to Theme Options > Footer > Styling > Footer Text Color Scheme > Light.

  Regards

  #270185 Copied
  

  JFOC

  Participant

  January 26, 2021 at 09:11

  There is a bug in your newest update btt-button.php seems to be wrong!
  Making a big white circle on the screen with the ‘right arrow’

  #270201 Copied
  

  Rose Tyler

  Support staff

  January 26, 2021 at 09:16

  Dear JFOC,

  You just need to clear cache of a plugin/server/CDN.
  Please submit a new topic and provide URL of your site + temporary wp-admin access, if you need any assistance from our side.

  Regards

  #270203 Copied
  

  R

  Participant

  January 26, 2021 at 16:44

  Why submit a new topic when this is the topic here and it hasn’t been solved? I tried clearing cache and it’s still not working. The white circle is still showing on mobile app. I already provided wp-admin access. But here it is again:

  Please contact administrator
  for this information.

  #270332 Copied
  

  Rose Tyler

  Support staff

  January 26, 2021 at 16:51

  Dear G,

  It was an answer for another user, not for you https://prnt.sc/xnyn05
  On your site – https://prnt.sc/xnyoiq and mobile – https://prnt.sc/xnyt97 Please clear cache of your mobile browser.

  Regards

  #270333 Copied